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Return-Path: <lisa@finestweddingsites.com> Received: from fin.finestweddingsites.com by fin.finestweddingsites.com with LMTP id KGcGCxx3w2IBEwAA6DPang ; Mon, 04 Jul 2022 18:26:20 -0500 Return-path: <lisa@finestweddingsites.com> Envelope-to: diane@finestweddingsites.com, Ashley@finestweddingsites.com Delivery-date: Mon, 04 Jul 2022 18:26:20 -0500 Received: from wsip-24-249-181-198.ph.ph.cox.net ([24.249.181.198]:56280 helo=[192.168.0.158]) by fin.finestweddingsites.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.91) (envelope-from <lisa@finestweddingsites.com>) id 1o8VSN-0001Kg-Mi; Mon, 04 Jul 2022 18:26:20 -0500 User-Agent: Microsoft-MacOutlook/16.61.22050700 Date: Mon, 04 Jul 2022 16:26:17 -0700 Subject: Re: Website Items and Questions - 5/27 From: Lisa Mungia <lisa@finestweddingsites.com> To: Diane Ursprunger <diane@finestweddingsites.com> CC: "ashley@finestweddingsites.com" <Ashley@finestweddingsites.com> Message-ID: <3F9EFC6C-732E-4DDF-86CD-89BD14F885DD@finestweddingsites.com> Thread-Topic: Website Items and Questions - 5/27 References: <44599D59-8386-4AFB-B8EA-8CAC7848DE40@finestweddingsites.com> <CAM=ijpWiOb8MRibGEnCS0LBP06zZkqz1_VHZ1T8-0unyLY2ZYA@mail.gmail.com> <FEC0FE7C-E707-48A9-922B-FF781D45A747@finestweddingsites.com> In-Reply-To: <FEC0FE7C-E707-48A9-922B-FF781D45A747@finestweddingsites.com> Mime-version: 1.0 Content-type: multipart/alternative; boundary="B_3739796779_1521643468" > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3739796779_1521643468 Content-type: text/plain; charset="UTF-8" Content-transfer-encoding: quoted-printable See below in green =20 From: Diane Ursprunger <diane@finestweddingsites.com> Date: Thursday, June 30, 2022 at 1:59 PM To: "lisa@finestweddingsites.com" <lisa@finestweddingsites.com> Cc: "ashley@finestweddingsites.com" <Ashley@finestweddingsites.com> Subject: Re: Website Items and Questions - 5/27 =20 Have you had time to review Clints comments on the Admin Reports edit below= regarding our questions about Requested URL=E2=80=99s and Referring domain ? =20 I=E2=80=99m kinda lost=E2=80=A6..not fully following this. Do you feel like you underst= and and our questions got answered adequately? =20 =20 =20 Diane Ursprunger | Owner=20 Arizona's Finest Wedding Sites & Services=20 480.970.1948 | finestweddingsites.com=20 diane@finestweddingsites.com =20 =20 =20 On Jun 29, 2022, at 5:09 PM, Clint Bullock <clint@seoteric.com> wrote: =20 =20 On Fri, May 27, 2022 at 5:30 PM Lisa Mungia <lisa@finestweddingsites.com> w= rote: <image003.png> Admin Reports- =C2=B7 Some of the Requested URLs have =E2=80=9Cleads/create_single=E2=80=9D in the= url path. Where are these leads coming from? Why different than other lea= ds? Where trying to figure out how/where the leads are coming from? OK with= his answer below =20 =C2=B7 Why/how come Google is sometimes in the Referring Domain v Refer= rer? What path did a person take to have Google appear in Referring Domain?= =C2=A0 I understand hi response but not sure it=E2=80=99s fixed.=C2=A0 It=E2=80=99s hard to test= this on stage b/c stage pages aren=E2=80=99t in google to create the different us= er paths he discusses.=C2=A0 But he says the cookie has been fixed.=C2=A0 We just ha= ve to keep an eye on it.=C2=A0 See below the example he gives =E2=80=93 does referring= domain fill for you?=C2=A0 It does not for me? Can you refresh me on these tracking columns? The top 2 leads are me. Hey Lisa, For the first item, that "leads/create_single" path was being set as the "R= equest Url" in the report most likely when the user was submitting the form = multiple times due to input errors (that is, missing or incorrect form data)= . That's the only way that I could reproduce the issue. The form is being su= bmitted (via an HTTP POST request) to the "leads/create_single" route on the= server with the "Request Url" info in it; however, if the form was not subm= itted successfully, it would come back to the same page, but the "Request Ur= l" would now be set the route that it just came from, "leads/create_single".= You would never see this if the form was submitted successfully on the firs= t try. Also, you can't get to that route directly in the web browser since i= t only allows POSTing form data. As a fix, the "Request Url" is now stored in a cookie and will not change w= ith multiple form submissions. Technically speaking, if a request is a HTTP = POST (form submission) it will not change. It only changes on HTTP GET reque= sts. This change has been applied across the site, so it should fix this for= any form submissions. The "Request Url" should now always be the page that = the person was on when the lead was completed. =20 Here's some documentation for items 1 and 2: Request URL: "This is the page the person was on when the lead was completed." - Lisa Referrer: This is usually the last page that the person was on before arriving at the= current page. In this case, if the user is submitting the lead form, this w= ill usually contain the previous page that led to the page with the lead for= m. It's more complicated than that, though: The referrer information is pulled from the HTTP Referer (sic) header on th= e request, and it's pulled from the user's browser. This is an optional head= er and its presence on the request is subject to browser security settings a= nd user preferences. That is, it's not guaranteed to be available, and it's = possible for the end user to set this to anything. That is, this field is no= t guaranteed to be useful in your reporting. Reference: https://en.m.wikipedia.org/wiki/HTTP_referer Referring Domain: When someone visits your website, the onsite analytics software creates a v= isit with lots of useful information. One piece is the "referring domain" wh= ich is the domain from the referrer. This is created once when the user firs= t arrives at the site. Again, the referrer information coming from the user'= s browser is not guaranteed to be correct or useful. Examples: The user has never been to the site. The user finds the site in Google. The= user clicks on a link to the site from the Google search results, the Visit= is created and stored in the database, and the Referring Domain value would= "www.google.com" The user has never been to the site. The user opens the browser, types in y= our site, and loads it directly. The Visit is created, but the Referring Dom= ain is blank since no link to your site has been clicked. =20 Thanks, Clint =20 --B_3739796779_1521643468 Content-type: text/html; charset="UTF-8" Content-transfer-encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsof= t-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" xmlns:x= =3D"urn:schemas-microsoft-com:office:excel" xmlns:m=3D"http://schemas.microsoft.= com/office/2004/12/omml" xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta= http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta name=3DGener= ator content=3D"Microsoft Word 15 (filtered medium)"><style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"Calibri Light"; panose-1:2 15 3 2 2 2 4 3 2 4;} @font-face {font-family:"Times New Roman \(Body CS\)"; panose-1:2 11 6 4 2 2 2 2 2 4;} @font-face {font-family:-apple-system; 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mso-level-text:=EF=82=B7; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level8 {mso-level-start-at:0; mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level9 {mso-level-start-at:0; mso-level-number-format:bullet; mso-level-text:=EF=82=B7; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --></style></head><body lang=3DEN-US link=3Dblue vlink=3Dpurple style=3D'word-wrap:= break-word;-webkit-nbsp-mode: space;line-break:after-white-space'><div class= =3DWordSection1><p class=3DMsoNormal><span style=3D'font-family:"Calibri Light",sa= ns-serif;color:#404040;background:lime;mso-highlight:lime'>See below in gree= n</span><span style=3D'font-family:"Calibri Light",sans-serif;color:#404040'><= o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-family:"Calibri Li= ght",sans-serif;color:#404040'><o:p> </o:p></span></p><div style=3D'borde= r:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMs= oNormal><b><span style=3D'font-size:12.0pt;color:black'>From: </span></b><span= style=3D'font-size:12.0pt;color:black'>Diane Ursprunger <diane@finestweddi= ngsites.com><br><b>Date: </b>Thursday, June 30, 2022 at 1:59 PM<br><b>To:= </b>"lisa@finestweddingsites.com" <lisa@finestweddingsites.com= ><br><b>Cc: </b>"ashley@finestweddingsites.com" <Ashley@fine= stweddingsites.com><br><b>Subject: </b>Re: Website Items and Questions - = 5/27<o:p></o:p></span></p></div><div><p class=3DMsoNormal><o:p> </o:p></p= ></div><p class=3DMsoNormal>Have you had time to review Clints comments on the= Admin Reports edit below regarding our questions about Requested URL=E2=80=99s an= d Referring domain ?<o:p></o:p></p><div><p class=3DMsoNormal><o:p> </o:p>= </p></div><div><p class=3DMsoNormal>I=E2=80=99m kinda lost=E2=80=A6..not fully following t= his. Do you feel like you understand and our questions got answered adequate= ly?<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p> </o:p></p></div><= div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal><o= :p> </o:p></p><div><div><div><div><p class=3DMsoNormal><span style=3D'font-= size:10.5pt;color:black'>Diane Ursprunger | Owner <br>Arizona's Finest = Wedding Sites & Services <br>480.970.1948 | <a href=3D"http= ://finestweddingsites.com">finestweddingsites.com</a> <br><a href=3D"mail= to:diane@finestweddingsites.com">diane@finestweddingsites.com</a><o:p></o:p>= </span></p></div><div><p class=3DMsoNormal><span style=3D'color:black'><o:p>&nbs= p;</o:p></span></p></div></div><p class=3DMsoNormal><span style=3D'color:black'>= <o:p> </o:p></span></p></div><p class=3DMsoNormal style=3D'margin-bottom:12= .0pt'><o:p> </o:p></p></div><div><p class=3DMsoNormal><br><br><o:p></o:p>= </p><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DM= soNormal>On Jun 29, 2022, at 5:09 PM, Clint Bullock <<a href=3D"mailto:clin= t@seoteric.com">clint@seoteric.com</a>> wrote:<o:p></o:p></p></div><p cla= ss=3DMsoNormal><o:p> </o:p></p><div><div><div><p class=3DMsoNormal><o:p>&nb= sp;</o:p></p></div><div><div><p class=3DMsoNormal>On Fri, May 27, 2022 at 5:30= PM Lisa Mungia <<a href=3D"mailto:lisa@finestweddingsites.com">lisa@finest= weddingsites.com</a>> wrote:<o:p></o:p></p></div><blockquote style=3D'borde= r:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left= :4.8pt;margin-right:0in'><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:a= uto;mso-margin-bottom-alt:auto'><image003.png><o:p></o:p></p><p class=3D= MsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Admi= n Reports-</b><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:au= to;mso-margin-bottom-alt:auto;margin-left:.75in;text-indent:-.25in;mso-list:= l2 level1 lfo1'><![if !supportLists]><span style=3D'font-size:10.0pt;font-fami= ly:Symbol'><span style=3D'mso-list:Ignore'>=C2=B7<span style=3D'font:7.0pt "Times Ne= w Roman"'> </span></span></s= pan><![endif]><span style=3D'color:#404040'>Some of the Requested URLs have =E2=80= =9Cleads/create_single=E2=80=9D in the url path. Where are these leads coming = from? Why different than other leads? Where trying to figure out= how/where the leads are coming from?</span><span style=3D'color:#404040'> <sp= an style=3D'background:lime;mso-highlight:lime'>OK with his answer below</span= ></span><span style=3D'color:#404040'><br></span> <o:p></o:p></p><p class= =3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-= left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]>= <span style=3D'font-size:10.0pt;font-family:Symbol'><span style=3D'mso-list:Igno= re'>=C2=B7<span style=3D'font:7.0pt "Times New Roman"'> &nb= sp; </span></span></span><![endif]>Why/how come Google is = sometimes in the Referring Domain v Referrer? What path did a person t= ake to have Google appear in Referring Domain?<span style=3D'color:#404040'>=C2=A0= <span style=3D'background:lime;mso-highlight:lime'>I understand hi response b= ut not sure it=E2=80=99s fixed.=C2=A0 It=E2=80=99s hard to test this on stage b/c stage page= s aren=E2=80=99t in google to create the different user paths he discusses.=C2=A0 But = he says the cookie has been fixed.=C2=A0 We just have to keep an eye on it.</spa= n>=C2=A0 <span style=3D'background:lime;mso-highlight:lime'>See below the example = he gives =E2=80=93 does referring domain fill for you?=C2=A0 It does not for me?</span= ></span><br><span style=3D'color:#404040'>Can you refresh me on these tracking= columns? The top 2 leads are me.</span><o:p></o:p></p></div></blockquo= te><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'><b>= <span style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'><br><= br></span></b><span style=3D'font-size:10.5pt;font-family:-apple-system;color:= #24292F'><o:p></o:p></span></p><p class=3DMsoNormal style=3D'margin-bottom:12.0p= t;box-sizing:border-box'><span style=3D'font-size:10.5pt;font-family:-apple-sy= stem;color:#24292F'>Hey Lisa,<o:p></o:p></span></p><p class=3DMsoNormal style=3D= 'margin-bottom:12.0pt;box-sizing:border-box'><span style=3D'font-size:10.5pt;f= ont-family:-apple-system;color:#24292F'>For the first item, that "leads= /create_single" path was being set as the "Request Url" in th= e report most likely when the user was submitting the form multiple times du= e to input errors (that is, missing or incorrect form data). That's the only= way that I could reproduce the issue. The form is being submitted (via an H= TTP POST request) to the "leads/create_single" route on the s= erver with the "Request Url" info in it; however, if the form was = not submitted successfully, it would come back to the same page, but the &qu= ot;Request Url" would now be set the route that it just came from, &quo= t;leads/create_single". You would never see this if the form was submit= ted successfully on the first try. Also, you can't get to that route directl= y in the web browser since it only allows POSTing form data.<o:p></o:p></spa= n></p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'>= <span style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'>As a = fix, the "Request Url" is now stored in a cookie and will not chan= ge with multiple form submissions. Technically speaking, if a request is a H= TTP POST (form submission) it will not change. It only changes on HTTP GET r= equests. This change has been applied across the site, so it should fix this= for any form submissions. The "Request Url" should now always be = the page that the person was on when the lead was completed.<o:p></o:p></spa= n></p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'>= <span style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'><o:p>= </o:p></span></p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-si= zing:border-box'><span style=3D'font-size:10.5pt;font-family:-apple-system;col= or:#24292F'>Here's some documentation for items 1 and 2:<o:p></o:p></span></= p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'><b><= span style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'>Reques= t URL:</span></b><span style=3D'font-size:10.5pt;font-family:-apple-system;col= or:#24292F'><br>"This is the page the person was on when the lead was c= ompleted." - Lisa<o:p></o:p></span></p><p class=3DMsoNormal style=3D'margin= -bottom:12.0pt;box-sizing:border-box'><b><span style=3D'font-size:10.5pt;font-= family:-apple-system;color:#24292F'>Referrer:</span></b><span style=3D'font-si= ze:10.5pt;font-family:-apple-system;color:#24292F'><br>This is usually the l= ast page that the person was on before arriving at the current page. In this= case, if the user is submitting the lead form, this will usually contain th= e previous page that led to the page with the lead form.<o:p></o:p></span></= p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'><spa= n style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'>It's more= complicated than that, though:<o:p></o:p></span></p><p class=3DMsoNormal styl= e=3D'margin-bottom:12.0pt;box-sizing:border-box'><span style=3D'font-size:10.5pt= ;font-family:-apple-system;color:#24292F'>The referrer information is pulled= from the HTTP Referer (sic) header on the request, and it's pulled from the= user's browser. This is an optional header and its presence on the request = is subject to browser security settings and user preferences. That is, it's = not guaranteed to be available, and it's possible for the end user to set th= is to anything. That is, this field is not guaranteed to be useful in your r= eporting.<o:p></o:p></span></p><p class=3DMsoNormal style=3D'margin-bottom:12.0p= t;box-sizing:border-box'><span style=3D'font-size:10.5pt;font-family:-apple-sy= stem;color:#24292F'>Reference:<br><a href=3D"https://en.m.wikipedia.org/wiki/H= TTP_referer">https://en.m.wikipedia.org/wiki/HTTP_referer</a><o:p></o:p></sp= an></p><p class=3DMsoNormal style=3D'margin-bottom:12.0pt;box-sizing:border-box'= ><b><span style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'>R= eferring Domain:</span></b><span style=3D'font-size:10.5pt;font-family:-apple-= system;color:#24292F'><br>When someone visits your website, the onsite analy= tics software creates a visit with lots of useful information. One piece is = the "referring domain" which is the domain from the referrer. This= is created once when the user first arrives at the site. Again, the referre= r information coming from the user's browser is not guaranteed to be correct= or useful.<o:p></o:p></span></p><p class=3DMsoNormal style=3D'margin-bottom:12.= 0pt;box-sizing:border-box'><span style=3D'font-size:10.5pt;font-family:-apple-= system;color:#24292F;background:lime;mso-highlight:lime'>Examples:</span><sp= an style=3D'font-size:10.5pt;font-family:-apple-system;color:#24292F'><o:p></o= :p></span></p><ol start=3D1 type=3D1><li class=3DMsoNormal style=3D'color:#24292F;ms= o-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3;box= -sizing:border-box'><span style=3D'font-size:10.5pt;font-family:-apple-system'= >The user has never been to the site. The user finds the site in Google. The= user clicks on a link to the site from the Google search results, the Visit= is created and stored in the database, and the Referring Domain value would= "<a href=3D"http://www.google.com/">www.google.com</a>"<o:p></o:p><= /span></li><li class=3DMsoNormal style=3D'color:#24292F;margin-top:3.0pt;mso-mar= gin-bottom-alt:auto;mso-list:l0 level1 lfo3;box-sizing:border-box'><span sty= le=3D'font-size:10.5pt;font-family:-apple-system'>The user has never been to t= he site. The user opens the browser, types in your site, and loads it direct= ly. The Visit is created, but the Referring Domain is blank since no link to= your site has been clicked.<o:p></o:p></span></li></ol><div><p class=3DMsoNor= mal> <o:p></o:p></p></div><div><p class=3DMsoNormal>Thanks,<o:p></o:p></p= ></div><div><p class=3DMsoNormal>Clint<o:p></o:p></p></div></div></div></div><= /blockquote></div><p class=3DMsoNormal><o:p> </o:p></p></div></div></body= ></html> --B_3739796779_1521643468--